Responsive, Transparent, Professional Property & Estate Management
Site Mangement & Day to Day Administration
We take responsibility for the day-to-day management of residential developments, working closely with clients, residents and suppliers to ensure sites are well maintained, safe and efficiently run. This includes regular property inspections, identifying maintenance requirements, coordinating repairs, responding to resident queries and keeping clients informed of key issues affecting the building or estate.
Contractor Oversight
We oversee contractors and service providers on behalf of our clients, from arranging quotations and instructing routine maintenance through to monitoring performance and ensuring works are completed to an appropriate standard. Where specialist input is required, we coordinate with surveyors, engineers, health and safety consultants and other professional advisers to support informed decision-making.
Service Charge Budgets & Financial Management
We prepare annual service charge budgets in accordance with the lease, anticipated expenditure and any planned maintenance requirements. Once approved by the client, we issue service charge demands, collect funds on the client’s behalf and monitor arrears in line with agreed procedures. Our financial administration is designed to provide clients and leaseholders with clarity, accountability and confidence in how service charge monies are managed.
At the end of each financial year, we arrange the preparation of year-end service charge accounts, account for expenditure against budget and assist with the issue of balancing statements where required. We understand the importance of timely documentation, transparent reporting and clear financial records in reducing queries and supporting good relationships between clients and residents.
Legislation, Compliance & Best Practice
Residential property management is governed by a wide range of lease obligations, statutory requirements and recognised professional standards. We advise clients on practical management considerations arising from relevant legislation, compliance duties and industry best practice, including guidance reflected in the RICS Service Charge Residential Management Code.
For larger repair, maintenance or improvement projects, we assist clients with the administration of major works, including the statutory Section 20 consultation process where applicable. This may include preparing consultation notices, managing observations from leaseholders, obtaining estimates, liaising with professional advisers, coordinating contractor appointments and keeping stakeholders updated throughout the project.